Premium Rate Services allow businesses , individuals and organizations to use telecom channels of SMS via shortcodes and bulk sms, USSD and voice (IVR | Interactive Voice Response ) to create compelling consumer propositions. We are licensed by the Communication Commission of Kenya and connected to all major mobile network operators in Kenya and expanding to Uganda, Tanzania ,Rwanda, Burundi and Zimbabwe.
At Symbiotic, we help organizations implement wireless services aimed at maximizing revenues, improving brand awareness, optimizing business efficiency and developing public services.
Our services include mobile billing, messaging platforms, mobile marketing, content management, mobile portal design, hosted services – SAAS, service management and technical consulting.
Want to send an SMS to your customers, distributors, clients etc? We handle bulk sms at the most affordable rates. With a focus on enterprise messaging , we offer what is arguably East Africa’s most reliable messaging platform that delivers for 1,000 of clients without fail.
Want to run a promo via SMS? We handle everything from creating and refining the concept to execution of the promotion and its management. Having run our own promotions that have seen millions of transactions processed by our platforms we are best placed to offer both turnkey and customized solutions to deliver on your mandate.
We provide direct network connectivity for promotion, distribution and billing of mobile content and services over a range of channels including SMS, USSD, Voice and Mobile web. We provide solutions for all industry sectors – entertainment, fast moving consumer goods, finance, manufacturing, transport, agriculture, education and governments.
Our customers benefit from superb infrastructure, billing support and local presence helping us deliver global mobile content, applications and services quickly and efficiently.
We maximize our productivity by utilizing methodologies that have been put into practice, and have developed over several years of experience. Our focus throughout is on using interactive technology in the most cost-efficient way to create superior service experiences that deliver value to businesses and customers alike.