This Acceptable Use Policy narrates how you may use Symbiotic properties and all attendant services (collectively, the “Services”). This Acceptable Use Policy is a part of and is governed by our Terms of Service, which you have agreed applies to you. We may change the Acceptable Use Policy from time to time without notice by posting changes here. This policy is served both standalone and as an addendum to any PaaS agreements that may be executed in writing physically.

Our Services may be used only for lawful purposes and may not be used for any illegal, improper or abusive activities. You may not use the Service in a manner contrary to the requirements set by ourselves, a network operator, regulator or self-regulatory body.

If you violate (or if we have reason to believe that you have violated) the terms of this Acceptable Use Policy, in addition to our available remedies described in the Terms of Service, we may investigate the incidents that we believe are contrary to this Acceptable Use Policy and following written notice from third parties, we may provide requested information to affected and / or oversight third parties. Limited access or absolute termination of your access to our services and platforms may be invoked, with no refunds on service fees (if paid upfront), and the withholding of any monies due on revenue share or otherwise from services that may have been running, until the matter has been brought to logical legal conclusion.

Our failure to enforce this policy does not amount to a waiver of our rights.

The following list gives examples of uses of the Services that are illegal, abusive, interfering or otherwise unacceptable or inappropriate. This list is provided by way of example and is not exhaustive.

If  you have any issues concerning this policy, you are welcome to get in touch with us through the email  – legal [at] symbiotic.co.ke or call us on +254 20 359 6305