Symbiotic is a leader in mobile business, mobile entertainment and custom web and mobile application solutions. We build software platforms that helps businesses and organizations leverage mobile and general telecom technology to maximize revenues and meet other business objectives. Our areas of focus range from business process improvement,  monetisation of content, publishing of content, brand awareness, operational efficiency, internal and external communication as well as development of public services etc.
Our services include mobile billing, messaging platforms, mobile marketing, content management, mobile portal design, payment gateways, hosted services – SAAS (software as a service), service management and technical consulting. We provide direct network connectivity for promotion, distribution and billing of mobile content and services over a range of channels including WEB, SMS, USSD and MOBILE APPLICATIONS.
Our focus is using interactive technology in the most cost-efficient way to create superior service experiences that deliver value to businesses and customers alike.

The market
East Africa has more than 120 million citizens and by the end of 2009 there were almost 50 million mobile subscribers in the region resulting in a mobile penetration of 40% of the total population. This makes mobile phones one of the most widely available platforms for information dissemination and interactive communication. Due to technological advancements, the mobile phone has become an all-in-one device that can be carried and used almost anywhere. Internet is going mobile, from desktop to pocket, and innovative applications are today a great opportunity for businesses, organisations and governments to reach out and interact with clients and citizens.

Our focus
Our business focuses on eight core platforms:

• Content: aggregation and distribution
• Publishing: creating compelling content
• Messaging: building the gateways for communication
• Social platforms: leveraging social media and social networks
• Advertising: creating measurable and engaging experiences between consumers and producers
• Payment gateways: bridging the last mile in payments, creating new business models
• E-learning: tapping into the quest for continuous self and corporate education
• Knowledge / Training: delivering business perspectives on use of mobile and telecom technology to business audiences thus expanding and developing mindshare, creating demand for our services on enterprise level

Companies around the world are looking for online and mobile platforms to increase sales, reduce costs, streamline communications and create competitive advantage. With the relentless advancement of web and mobile technology the market is poised for growth as never before.

Nonetheless, there remains a lack of expertise in what works, what doesn’t and how to apply these advances to achieve business value. We fill in this void by sharing knowledge and providing relevant platforms for engagement to companies, governments, non-governmental organizations, SME’s and individuals looking to realize the full benefit of mobile and web technology. Building on broad industry knowledge and many years of experience designing and implementing “mission-critical” mobile and web solutions, we leverage our technology knowledge to deliver measurable business results, reduce implementation risk and achieve project success.